Personal Data Processing Policy

These Personal Data Processing Terms (hereinafter referred to as the “Terms”) describe the way in which Dunapack-Slobox s.r.o., Kasárenská 18, 943 01 Štúrovo, Company ID: 36 526 738, Tax ID: 20 2014 2410, VAT ID: SK 20 2014 2410, registered in the Commercial Register of the District Court Nitra, Section: Sro, Insert No. 10900/N (hereinafter referred to as the “Company” or “we”), processes your personal data for the purpose of providing our services, consisting of the sale and distribution of packaging products (hereinafter referred to as the “Services”) through the website www.slobox.sk (hereinafter referred to as the “Website”).

WHAT INFORMATION DO WE COLLECT AND FOR WHAT PURPOSE?

We collect the following personal data (hereinafter referred to as “Personal Data”), depending on how and to what extent you use our Website and/or Services:

A. Information necessary for registration and access to the Website

For registration and subsequent login to our Website, as well as access to personalised services, we process:
(i) your name, (ii) surname, and (iii) email address.
Processing of this data is necessary for the performance of a contract between you and us.
Legal basis: Article 6(1)(b) GDPR.

B. Information necessary for the provision of Services

For the purpose of providing our Services (delivery of goods or services you have ordered), we process:
(i) name, (ii) surname, (iii) address, (iv) email, (v) phone number, and (vi) payment card information (card number, expiry date, CVV code).
Processing of this data is necessary for the performance of a contract between you and us.
Legal basis: Article 6(1)(b) GDPR.

C. Information collected for marketing purposes

For the purpose of sending newsletters, offers, updates, discounts, and other marketing materials by email, SMS, post, or notifications, we process:
(i) name, (ii) surname, (iii) email, (iv) phone number, and (v) address.
This data is processed based on your explicit consent.
Legal basis: Article 6(1)(a) GDPR.

You may withdraw your consent at any time by clicking the unsubscribe link in the email or via:
https://www.slobox.sk/index.php?route=account/login.
Withdrawal of consent may result in you no longer receiving promotional messages.

D. Information collected during your use of the Website

To improve our Services and user experience, we process information such as:
(i) your computer details, (ii) visits and usage data (IP address, location, browser type, referral sources, pages visited, session duration, etc.), and (iii) behavioural patterns on our Website.
Processed based on your explicit consent.
Legal basis: Article 6(1)(a) GDPR.

E. Information collected from comments/reviews

When leaving a comment or review, we process:
(i) name, (ii) surname, (iii) alias, and (iv) any other information you provide in your comment/review.
Legal basis: Article 6(1)(a) GDPR.

F. Information collected through communication with us

For communication purposes (support, inquiries, complaints), we process:
(i) name, (ii) surname, (iii) address, (iv) email, (v) phone number, (vi) communication content, and (vii) metadata.
Legal basis: Article 6(1)(b) GDPR.

OTHER LEGAL GROUNDS FOR PROCESSING

We may also process your data to fulfil legal obligations (Article 6(1)(c) GDPR) or legitimate interests (Article 6(1)(f) GDPR), such as fraud prevention, network security, and direct marketing.

HOW WE SHARE YOUR PERSONAL DATA

Your data may be shared with employees, contractors, advisors, or service providers strictly on a need-to-know basis.
We may also disclose data:

• as required by law,

• in connection with legal proceedings, or

• to protect our legal rights.

We do not share personal data for third-party direct marketing purposes.

Third-party advertisers may display content on our Website. These parties may automatically receive your IP address and use cookies or similar technologies to measure ad performance. We do not share personal data that allows direct identification.

INTERNATIONAL TRANSFERS

Your data may be transferred within the EU/EEA or to countries recognised by the European Commission as providing adequate data protection.
More details: https://dataprotection.gov.sk

DATA RETENTION PERIODS

We store your data only for as long as necessary to achieve the purposes described, or as required by law:

• Registration data: until 30 days after account deletion.

• Service data: until the ordered service or delivery is completed.

• Marketing data: until you withdraw your consent.

• Communication data: until your request or complaint is resolved.

WITHDRAWING CONSENT

You can withdraw your consent at any time by emailing slobox@slobox.sk or calling +421 905 695 774.

YOUR RIGHTS

You have the right to:

• Access your personal data.

• Rectify inaccurate data.

• Request erasure (“right to be forgotten”).

• Restrict processing in certain cases.

• Data portability.

• Object to processing based on legitimate interest or direct marketing.

• File a complaint with the Slovak Data Protection Authority.

AUTOMATED DECISION-MAKING AND PROFILING

We do not use automated individual decision-making or profiling for providing our Services.

PROCESSING OF CHILDREN’S DATA

We do not knowingly collect data from persons under 16 years of age.
If we become aware of such processing, we will delete the data immediately.
Contact us at slobox@slobox.sk or +421 905 695 774 if you believe this may have occurred.

FINANCIAL TRANSACTIONS

All electronic transactions are processed through Global Payments s.r.o., Tomášikova 48, 831 04 Bratislava.
More details: https://www.globalpaymentsinc.com/sk-sk/gdpr

THIRD-PARTY WEBSITES

Our Website may contain links to third-party websites. We are not responsible for their privacy policies.

UPDATES TO THESE TERMS

We reserve the right to update these Terms. Any changes will be published on our Website. Please review them regularly to stay informed.

COOKIES POLICY

Cookies are small files stored on your device to identify users and improve functionality.
We use:

• Technical cookies – necessary for website functionality.

• Functional cookies – remember your preferences (e.g. language).

• Analytical cookies – used for anonymous website statistics (e.g. via Google Analytics).

• Third-party cookies – for social media and advertising.

You can disable cookies in your browser, but this may affect website performance.